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Zentertainment - by Cheryl J

Facebook is selling your private details - including your sexuality!

February 2nd 2009 05:38
FACEBOOK is planning to exploit the vast amount of personal information it holds on its 150 million members by creating one of the world's largest market research databases.



In an attempt to finally cash in on the social networking site, once valued at $US15 billion ($23.6 billion), it will soon allow multinational companies to selectively target its members in order to research the appeal of new products.


Companies will be able to pose questions to specially selected members based on such intimate details as whether they are single or married and even whether they are gay or straight.

The company, which has struggled to make money from advertising, has been demonstrating the benefits of its new instant polling tool to business leaders at the World Economic Forum in Davos.

Randi Zuckerberg, the global markets director of Facebook and sister of its founder, Mark Zuckerberg, said multinational companies had been bowled over by the ability to receive real-time feedback from the site's millions of users.

"I had tons of people saying 'this could be so incredible for our business'. It takes a very long time to do a focus group, and businesses often don't have the luxury of time. I think they liked the instant responses," she said.

At the conference Facebook asked a range of questions of its users before feeding the answers back to delegates within minutes. It targeted users in Palestine and then Israel with the same question about global peace, before debating the results.


Marketing experts have said the vast amount of personal information Facebook holds may be worth "untold millions" to market research companies.

Facebook has sold the new polling system, called engagement ads, to CareerBuilder, a recruitment company.

I wrote about Facebook's privacy flaws perviously HERE but that was about flaws in their security not outright selling of your information. Do yourself a favour and dump Facebook now, but beware, being deleted from their system is harder than you think.

Article from Telegraph, London

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Comments
31 Comments. [ Add A Comment ]

Comment by Jason King

February 2nd 2009 05:53

Comment by Tracy

February 2nd 2009 06:03
Despicable...

Comment by Chris Champion

February 2nd 2009 06:58
Great post Cheryl. I believe more than a million people signed a petition begging Facebook to scrap its interface upgrade, and that got ignored.

Comment by Teresa Ralton

February 2nd 2009 08:10
I joined Facebook, then left, then re-joined with different info (including a fake name). It really was an ordeal trying to close my account. Facebook, like many online facilities, operates largely through an automated response system. Not many 'real' people are there to help. A lot of people won't think this is such a big deal - to be targetted - but who knows how else private information might be used.

Comment by Johnny Come Lately

February 2nd 2009 09:44
That totally sux! I took my profile down after your last blog about it and you were right, what a pain trying to get it all deleted. That thing about targetting you if you're gay or married etc is a complete invasion of privacy. I know if you have that sort of stuff up it's not totally private anyway but you only expect people you add as friends to see it not to be sold to marketing companies. Creeps!

Comment by Damo

February 2nd 2009 10:45
1 million Facebook friends
Zero real friends.

Give em nothing.

Comment by Sara Dobson

February 2nd 2009 11:34
It sucks but I won't be answering any market reserch surveys if I get targeted. I have never really put any personal information up about myself, such as address or phone number. Not even a CV as some people do.


Comment by Morgan Bell

February 2nd 2009 12:04
the thing with Facebook is that it only knows what you tell it, you dont have to publish any details that you consider to be too private, its all at the users discretion

Comment by alt_ed

February 2nd 2009 12:12
Urh, I don't really see a problem... it's a free service after all. I guess like Morgan said, FB only knows what we tell it, and you could just tell it a whole bunch of shit really.

It's better than those companies that sell phone listings to telemarketers

Is the issue really facebook exploiting us, or that people have become so complacent on the net? If you don't want personal stuff on the net- don't post personally stuff on the net.

I have to admit-- I always liked MySpace more hehe

BTW- if anyone whats to add me to their facebook look me up (I'm Morgan Bell's husband).

Comment by Anonymous

February 2nd 2009 12:29
i agrree, thats not right

Comment by alt_ed

February 2nd 2009 12:43
See 'Anonymous' has the right idea! Not giving anything away

Comment by Janet Collins

February 2nd 2009 13:04
I am with Morgan here. You can be as private as you like on Facebook by not giving any real personal details to them.

What I don't get is this -

In an attempt to finally cash in on the social networking site, once valued at $US15 billion ($23.6 billion)

at the same time saying -

The company, which has struggled to make money from advertising

If the Facebook site is free, where do they make their money or what do they do to have themselves valued at $15 billion?


Comment by Dianna G

February 3rd 2009 02:18
Facebook is an evil cult.

This just makes it official.

Comment by Cheryl J

February 3rd 2009 04:02
Hi Jason - they totally suck and blow at the same time!

Hey Tracy, we're in complete agreement there.

Hi Chris, you have to wonder about a company that totally ignores its users. I hope they leave in droves.

Hello Teresa, when I tried to remove my profile I asked for it to be totally deleted. I still came up in searches with some of my details still appearing. After much to-ing and fro-ing with their support staff I discovered as someone had tagged me in a photo I could not be permanently deleted. I had to contact the people I knew who had tagged me to have them delete their photos and then reupload their pics without naming me. Finally I was permanently deleted. Appalling.

Hiya Johnny, I know you had hassles too, are you going back to Myspace?

Hi Damo, are you calling me a Nigel No-friends?

Hi Sara, I find it astonishing that some companies encourage the use of facebook for networking etc. Our company banned it because of the major security flaws as we deal with sensitive material and I agree with them totally. All it would take is someone using a dodgy application that infiltrates your system and you're a goner.

Hi lovely Morgan, I agree that you only put in what you want people to know but some people use it for just a small network of friends thinking that whatever they put up can only be seen by their friends not sold to marketing companies. I'm sure I remember reading the terms and conditions when I joined saying that if you did not use the applications your details would not be used for marketing purposes but they could not control what the third parties who ran the applications did with your data. Now they've just backflipped.

Hi Alt-ed, I completely agree with you that people have become far too complacent with what they put on the net. The troubling part are the young teenagers that put every tiny detail of their lives up. I don't know if it's naivety on their part regarding the risks they are opening themselves up to or just that they are part of the Paris Hilton "look at me" generation. I like Myspace too

Hey anonymous, thanks for your comment.

Hi Janet, my problem is that a lot of people have set their profiles to private but they will still have their details sold. It's one thing having your friends from overseas etc knowing what's going on in your life, it's another having those details "data mined".

As to the other issue I think it is just plain greed. Myspace keeps itself very well cashed up with advertising revenue and by diversifying into downloading music etc without the need to sell your details. My Myspace profile is public. I only have info on it that I'm happy to share but many have private profiles and I'm sure they would leave if their details were publicly shared.

Hi Dianna, that made me smile...and think of it as the Scientology of social networking sites

Comment by AmyHuang

February 3rd 2009 04:20
So how DO you delete off Facebook properly?

Comment by Teresa Ralton

February 3rd 2009 04:22
Hi Cheryl
I just read recently that a big problem with MySpace was that it is not very secure, whereas Facebook was much better in that regard. If anyon reading this has some knowledge about this, please share.
Teresa

Comment by Cheryl J

February 3rd 2009 05:42
Hi Amy, there is an option that says "do you want to delete your profile?" but I found that it didn't take me off the database. I had to contact customer support to have it deleted properly.

Hi Teresa, Myspace has introduced applications but they are all driven by Myspace so there is no third party involvement. They do, however, have a problem with spammers who infiltrate the sytem through dodgy links. When you click on a link outside of Myspace, they tell you that it may be an unsafe source and you decide if you want to continue. I would never put anything like address, work details or anything too personal on Myspace though as it is a very open networking site whereas Facebook was hyped as a site that provided privacy.

Facebook's applications are made by third party sources so each time you add one to your page you risk your information as they have no control over how these people run the applications. The BBC purposely made a spy application to see how easily they could get your details and it was very quick. I wrote about their escapades in a previous post. The link is in the last paragraph of this post.

Facebook is secure if you do not use ANY applications but now of course they will be allowing marketing companies access. So the general public will still probably be prevented access to your info but you will be targetted by marketing groups depending on your displayed informationa and whether or not you fall into their target demographic.

Comment by Carolyn Cordon

February 3rd 2009 05:44
I like Facebook. So there.

If your put details up anywhere on the internet, why on earth should you be surprised about anything. Hey, we're dealing with people here, and people are terrible.

Except for all of us, of course.

Comment by Yves Makhoul

February 4th 2009 09:05
Let them sell! They're not making that much money and i don't want them to either 1) charge for the service or 2) or under.

Comment by Postmodern Critic

February 4th 2009 11:26
If only people would promote my bisexuality, I wouldn't have to do it myself.
And no, I don't have a problem with being targeted for research due to having put down 'women' and 'men' as my 'looking for' options. I love Facebook... dearly. It's brought me closer to some really great people.

Comment by Cheryl J

February 4th 2009 12:18
Hi Carolyn, I'm glad you get something positive from it. Lots of people obviously like it or it would have sunk a while ago. And definitely we are the only people who aren't terrible

Hi Yves, I don't think they are in any danger of going under when they are worth $23 billion!

Hi Epiphanie, that gave me a chuckle Unfortunately I don't think it will end up being limited to market research. I think once your details have been sold to the market research companies they will be onsold to people who will bombard you with spam, telemarketers, individual businesses etc.

I think it should be an "opt in/opt out" kind of thing where if you don't mind you can say yes and if you do mind it remains private. It wouldn't be hard for them to do. at least that way people would have a choice. That's my biggest bugbear about it. They are taking away each individual's freedom of choice and obviously not listening to their users, as Chris said above, over a million people signed an online petition against it.

Comment by Wilson Pon

February 5th 2009 09:09
Ok, My opinion about Facebook ---> A piece of trash! It is the place that full with spammers and I didn't even bothered wasting my time hanging out at FB!

Comment by Cheryl J

February 5th 2009 09:19
Go Wlson! A man after my own heart

Comment by Carolyn Cordon

February 5th 2009 21:52
I have fun there, a lot of my real life friends are there and I live too far away to catch up with people for real. To each their own.

I've never come across anybody as scary as SL on Facebook that's for sure!

Comment by alt_ed

February 6th 2009 01:20
hahahaha

I've never come across anybody as scary as SL on Facebook that's for sure!

That's because she's on MySpace! - www.myspace.com/slbradish

Comment by Jessicca

February 6th 2009 02:59
Uh oh... I hang out at FB a lot... and managed to find most of my lost classmates...

But I do need to agree that we do not have to post EVERYTHING on FB to tell the whole world about you, and as for tagging, think it is neat, just the way it's security flaw is trashing really annoying.

Thank goodness I don't use much FB unless communication for certain stuffs and groups.

PS: I have trouble signing up with MySpace... unfortunately, and I don't even use friendster anymore. But I do need to agree that FB is starting to spam users too many ads till the loading kills me.

Have a blessed day.

*runs off to reduce information in FB*

Comment by Journeywoman

February 6th 2009 11:45
I've put too much info on there before, it seems so innocuous... I've definitely got to be more careful. I'm not stoked that they're selling my details, but I guess we had to expect it sooner or later, you never get something for nothing. It's a great tool for keeping in touch but otherwise I'm not overly fussed with facebook.

Comment by Cheryl J

February 7th 2009 09:57
Hi Carolyn, it is good for people to be able to find each other and keep in touch, I just wish it was more private but then I guess there is always email for anything you don't want others to know about. I'm glad you have fun on it.

The SL comment just made me laugh out loud I think the only one scarier than her is the dude who just got caught pretending he was a woman, suckering guys into sending nude photos to him and then trying to blackmail them into sex. Mind you, what kind of idiot would send naked pics of themselves to a stranger? Twats!

Alt-ed, you are a damn fine stalker.

Hi Jessica, that's cool that you found old friends. I don't think I'd want to catch up with many people from that time in my life. School was hideous!

What kind of trouble did you have signing up with Myspace? I found it all really easy. I have to admit I've never even seen Friendster so I have no idea on that one. Blessed be to you too.

Hi Journeywoman, it's easy to forget that it's accessible by others and to share a bit too much

Comment by Summer Banks

February 7th 2009 15:38
I think we are going to find out more and more about these social networking sights as time goes on. There is no doubt that MySpace, FaceBook and even Yahoo Answers and others - share the information in some way, shape or form to others. Whether it is simple reporting what the most common searches are, something about our online activity is being searched.

This is just another straw in the hat of Big Brother. Maybe Orwell was right?!

Comment by Cheryl J

February 8th 2009 10:59
Hi Summer, I know they all report searching but it will be interesting to see what does come about from all of the social networking sites. Everyone is showing proclivity toward sharing more and more information. May George Orwell was right. Thanks for stopping by.

Comment by Kristin Wolgemuth

June 3rd 2009 15:26
I found a lot of people on FB that makes it a good tool to keep in touch with others. Of course, a phone is good, too... but the internets are easier! I'm a slacker when it comes to keeping in touch. I have only told certain things to FB, though, which I think makes it harder for them to track my stats. Then again, if they want to know anything about me, I'm sure it wouldn't be too hard for them (or anyone for that matter) to find out.

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